Posted: Friday, October 13, 2017 5:57 AM
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The Southcentral Regional Office located at 2701 Dallas Pkwy Suite 420, Plano, TX 75093 is currently hiring a Claims Adjuster II, General Liability.
Responsibilities include: A Claims Adjuster II is responsible for the timely, good faith adjustment and disposition of self-administered casualty claims in multiple jurisdictions. Responsibility extends to all aspects and phases of investigations, evaluations, negotiations and settlements/denials of the following claims: workers’ compensation, auto liability, no-fault uninsured motorist and general liability. SCOPE/BUSINESS CONTEXT/EXPECTED CONTRIBUTIONS Scope: • Manage 100-150 casualty claims on assignment. • Acceptable caseloads vary based on the jurisdiction(s), mix and complexity of Workers' Compensation, General Liability and Auto Liability cases as determined by Claims Unit Manager. Expected Contributions: • Investigate, evaluate and dispose of claims promptly – taking statements as necessary – to determine liability/compensability. • Evaluate damages and pay benefits as prescribed by law and/or Marriott policies and procedures. • Secure necessary documentation to facilitate timely loss adjustment and maintain primary responsibility for settlement decisions up to individual authority. • Complete and monitor timely WC payments/state filings. • Monitor and actively manage WC medical treatment with the goal of minimizing disability. Consult Occupational Health Services as necessary. • Manage litigation cases including controlling/directing outside attorneys, assisting in discovery/trial preparation and strategy; attend/monitor trials when applicable. • Participate in the Service Call program and complete required Service Call reports detailing current case status. • Evaluate claims for potential third party or subrogation recovery. Other: • Demonstrate commitment and support to management team and department goals. • Actively participate in regularly scheduled unit meetings and department meetings. • Comply with Marriott Casualty Claims Policy and Procedure Manual requirements. • Comply with Marriott’s Corporate Policy Manual. • Effectively utilize the iVOS System to manage all claims electronically. • Enter activity notes, action plans and document file activity in the iVOS Notepad. • Handle claims of a more complex nature. • Work toward and achieve claim’s production objectives agreed upon by office. • Participate in activities that foster teamwork and continuous quality improvement. CANDIDATE PROFILE Experience: • Minimum of 18 months claims adjusting experience. Knowledge and Skills: • Ability to grasp and apply technical knowledge, including litigation case management and adjusting skills. • Effective reasoning, analysis and decision making skills. • Effective influence skills. • Maintain confidentiality. • Strong negotiation skills. • Strong organization skills. • Strong hospitality skills. • Demonstrate strong leadership abilities. • Strong time-management skills. • Ability to prioritize work. • Ability to meet deadlines and follow up in a timely manner. • Good communication skills (verbal, listening, writing), including the ability to deliver difficult messages to customers and/or claimants. • Good investigation skills. • Intermediate knowledge of claims process. • Strong computer skills. • Ability to work well in a team, providing assistance to fellow associates and representing the mission of the unit, department or region. • Possess a willingness to accept and respond positively to constructive criticism. • Present oneself with a positive, professional demeanor. • Communicate often with supervisor keeping him/her informed. • Show dependability. Education or Certification • High School Diploma or GED required. • Two or four year degree from an accredited college/business/technical school preferred. • Applicable industry licensing.
To apply now, go to: https://marriott.taleo.net/careersection/2/jobdetail.ftl?job=170023M4
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Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, TX or local laws.
• Location: Dallas, Plano, TX
• Post ID: 67917232 northeasttexas